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Selected role: DIRECTOR OF HOUSEHOLD OPERATIONS
Selected role: DIRECTOR OF HOUSEHOLD OPERATIONS
DIRECTOR OF HOUSEHOLD OPERATIONS
Vera Maria is a highly experienced Executive Assistant and Private Household & Operations Manager with over 15 years of expertise supporting UHNW individuals, VVIP principals, and C-suite executives across Europe, the Middle East, and international multi-residence environments. She is recognised for her discretion, loyalty, and ability to operate independently in fast-paced, high-pressure settings where precision, confidentiality, and service excellence are essential.
She has played a key role in private household and lifestyle management at UHNW level, overseeing fully staffed luxury residences and multi-property operations.
DIRECTOR OF HOUSEHOLD OPERATIONS
Edoardo è un professionista altamente versatile con una vasta esperienza nei servizi di concierge di lusso, nella gestione dell'ospitalità e nella guida di veicoli di alta gamma. Unisce solide competenze nelle relazioni con i clienti, nell'organizzazione di eventi e nella gestione di flotte veicolari a un background nel test drive per i principali brand automobilistici. È noto per la sua capacità di gestire logistiche complesse, coordinare servizi VIP e offrire esperienze personalizzate di alto livello. È inoltre esperto nella gestione immobiliare, nell'assistenza personale e nella formazione del personale, il che ne fa un professionista completo, capace di operare in contesti dinamici e di alto profilo.
DIRECTOR OF HOUSEHOLD OPERATIONS
Brian is a highly experienced Facilities & Operations Management Executive with over 15 years of progressive leadership across UHNW private estates, large-scale educational campuses, and high-security federal government facilities. He has built a reputation for delivering white-glove operational standards in some of the most complex, high-pressure environments in New York.
He brings extensive expertise managing multi-property portfolios, including UHNW family estates across New York State and seasonal residences, overseeing up to six properties simultaneously ranging from city residences to large country estates and international homes. In these roles, he has led full estate operations including staffing structures, maintenance, security coordination, construction, renovations, and long-term strategic planning.
Brian is a strong operational leader with deep experience managing multidisciplinary teams of engineers, custodians, housekeepers, drivers, chefs, and security personnel, often coordinating across multiple locations and reporting directly to principals and estate leadership teams.
DIRECTOR OF HOUSEHOLD OPERATIONS
Franco is an experienced and highly capable Property Manager with a strong background in the management of luxury residential estates in New York. He is known for his hands-on approach, deep construction and maintenance knowledge, and ability to oversee complex property portfolios with efficiency and precision.
He is skilled in negotiating, scheduling, and supervising all aspects of construction, renovation, and maintenance agreements, ensuring projects are delivered on time, within budget, and to the highest standard. Franco has extensive experience managing multiple properties simultaneously, coordinating contractors, vendors, and building management teams, while maintaining strong operational oversight.
A meticulous and well-organised professional, he conducts regular property inspections and ensures all residences remain consistently guest-ready and fully operational.
DIRECTOR OF HOUSEHOLD OPERATIONS
Christopher is a highly accomplished Executive Assistant and Chief of Staff professional with extensive experience supporting UHNW principals, family offices, and high-profile private clients across the United States. He combines strong operational expertise with exceptional organisational and administrative capability, alongside a legal background as an attorney admitted to the New York State Bar.
He has a proven track record of managing complex, multi-layered environments, including multi-property estates, large-scale residential portfolios, and fast-paced executive households. His experience includes full-spectrum executive and personal support, covering calendar management, travel coordination, household and office operations, and high-level stakeholder liaison.
Christopher has held senior Chief of Staff and Executive Assistant roles where he has overseen multiple residences, coordinated major construction and renovation projects, implemented operational systems and household procedures, and managed teams of domestic and administrative staff.
DIRECTOR OF HOUSEHOLD OPERATIONS
Matthew is a senior Estate and Operations Executive with over 20 years of experience supporting UHNW families, private estates, and family office environments across the United States. He specialises in the management of complex, multi-property portfolios and high-value residential operations, combining strong operational leadership with deep expertise in construction oversight, household governance, and executive-level coordination.
He has a proven track record of building and leading large multidisciplinary teams, including household staff, contractors, and specialist vendors, often across multiple concurrent residences. Matthew is highly experienced in establishing operational systems from the ground up, including staffing structures, SOPs, financial controls, and estate management frameworks designed to ensure consistency, efficiency, and five-star service standards.
His background includes extensive construction and renovation management within occupied luxury estates, ensuring seamless coordination between architects, engineers, and household operations while maintaining full continuity of family life.
DIRECTOR OF HOUSEHOLD OPERATIONS
Jason is an experienced Estate Manager and Chief of Staff with an extensive background in UHNW private household and real estate management across the United States. He brings a strong track record in overseeing complex multi-property portfolios, managing large-scale estates, and leading high-performing household teams with discretion and precision.
With deep expertise in operational leadership, Jason is highly skilled in budget management, project coordination, vendor relations, and the implementation of structured systems and SOPs to ensure seamless estate functionality. He has successfully overseen staffing, maintenance, security, and day-to-day operations across multiple luxury residences, consistently maintaining the highest standards of service, confidentiality, and presentation.
Jason also holds active real estate licenses in New York and Connecticut, reinforcing his strong foundation in property management, investment understanding, and market knowledge.
DIRECTOR OF HOUSEHOLD OPERATIONS
Franck is a highly experienced Estate Manager and operational leader with over 20 years of UHNW experience across the US, UK, Europe, and the Caribbean. He has a proven track record of stepping into complex, multi-property environments and immediately bringing structure, systems, and control to fast-moving estates.
He is particularly strong in “from-scratch” estate setups and large-scale operational transformations, having repeatedly built staffing structures, SOPs, vendor networks, and reporting systems across estates ranging from single luxury residences to multi-property portfolios exceeding 100,000 sq ft.
His experience combines hands-on estate leadership with strong technical and operational capability, including management of home automation systems, renewable energy infrastructure, pools, irrigation, security systems, and large renovation projects.
DIRECTOR OF HOUSEHOLD OPERATIONS
JP is a highly experienced Estate Manager and former Private Chef with over 25 years of experience supporting UHNW principals across complex multi-residence portfolios. Over the years, he progressed from a culinary-focused role into a trusted right-hand Estate Manager position, overseeing luxury residences, household operations, vendors, renovations, staff coordination, travel logistics, and large-scale property projects.
He has managed multiple estates across the US, maintaining exceptionally high operational and presentation standards while implementing detailed household systems, preventative maintenance schedules, operational manuals, and structured estate protocols.
DIRECTOR OF HOUSEHOLD OPERATIONS
Jim is a highly experienced Estate Manager and Chief of Staff with a strong track record in building structure, systems, and efficiency within complex private residences. He operates at senior level across Chief of Staff and Estate Management functions, with a focus on creating clear operational frameworks, defining staff responsibilities, and ensuring smooth coordination across all areas of a household.
He has extensive experience managing domestic teams, establishing schedules, implementing SOPs, and overseeing day-to-day operational flow in large private homes. He is particularly strong in organising communication between principals, staff, and external vendors, ensuring accountability and consistency in service delivery.
Jim is highly experienced in vendor and contractor management, including coordinating multiple external service providers, overseeing ongoing maintenance and renovation-related works, and ensuring all projects are delivered to standard, on time, and within agreed expectations.
DIRECTOR OF HOUSEHOLD OPERATIONS
Adrienne is a highly experienced Personal Assistant and House Manager with over 20 years of experience supporting UHNW families, C-suite executives, and private family offices across both corporate and household environments. Known for her calm, proactive, and solutions-oriented approach, she has successfully managed complex multi-residence households, executive operations, extensive travel coordination, staffing, and high-level lifestyle support with exceptional organisation and discretion.
Throughout her career, Adrienne has acted as a right hand to Principals, combining household management with high-level executive support. Her expertise includes managing complex calendars, overseeing household staff and vendors, coordinating renovations and estate operations, implementing SOPs and organisational systems, and ensuring seamless day-to-day operations across private residences and business environments.
She has extensive experience managing fully staffed homes, supervising nannies, housekeepers, chefs, landscapers, contractors, and external service providers.